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The message and mechanics of engaging employees post pandemic


When rules around facemasks are fluctuating faster than a flimsy fitting room curtain, retail leaders need a concise and consistent approach to communicating change.   It’s not just facemask policy that’s in flux of course. As we…

Successfully Overcoming Cultural Barriers to Retail Tech


Landing a technology project can be difficult at the best of times; conflicting stakeholder views, multiple voices and different priorities all compete for supremacy. Add in a global, multi-national dimension and retail tech projects become…