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How We Get Tech to Work


REPL has built a reputation for pioneering new approaches to digital technology solutions by delivering innovative, complex, large-scale projects for global retailers.  Every technology consultancy regardless of size has access to virtually the same tech….

Retail Tech Products To Solve Your 2019 Productivity Challenges


How do you overcome specific retail productivity challenges with technology? We explore the leading-edge products that make it possible. In retail, previously predictable footfall and spending patterns can no longer be relied on. Changing shopping…

Employee Engagement the REPL Way


Employee happiness is fast becoming the holy grail for business success. When it comes to attracting and retaining talent, driving productivity and maintaining motivation, it can create a tangible competitive advantage. Indeed, research has found…

How To Harvest Your Data Goldmine For A Bumper 2019


There’s no denying that the high street is under siege. But savvy retailers are tapping into a secret weapon: data. Increasingly, the demands of peak trading periods need to replicated throughout the year to maintain…

The Future of Customer Service: What Does it Look Like?


Predictions about the future of customer service paint a bleak picture for the human race: 85% of customer service interactions will take place using technology. 80% of companies already use or want to use chatbots…

Development Services From REPL: Where One Size Doesn’t Fit All


In the fast-paced world of retail technology, one size no longer fits all. Instead, innovation is the name of the game: unique software solutions tailor-made to solve a specific problem for a specific organisation. To…

High Street Heroes: Five Retail Tech Trends To Watch


The reinvention of in-store retail is underway. To stay competitive on the cut-throat high street, there’s no room for complacency. Proactively embracing tech to exceed customer and employee expectations is no longer just a nice-to-have,…

The Trailblazing Tech You Need this Holiday Season


As a player in a $641 billion industry undergoing radical change, you’ll recognize the growing importance of the upcoming holiday season.  Demand rockets, staff numbers swell and customers swarm through your doors eager to find…

The Evolution of WFM: Why The Employee Is Now King


Once upon a time, store managers spent their days in a lonely back office. Up to their eyes in admin, surrounded by spreadsheet print-outs and a well-worn calculator. On the shop floor, staff stuck behind…

The High Street is Dead. Long Live The High Street!


UK high streets’ challenges are well-documented: falling footfall, the online onslaught, economic and political pressures. Each one is contributing to a slow and steady decline in consumer spend. But at this year’s WFM Forum, delegates…