Digital Transformation Affecting Retail Employees

REPL Group in conjunction with Retail Week have produced a new e-Guide to look at how the digital transformation is affecting retail employees.

istock_000056550982_fullRetail is the UK’s largest private-sector employer, with a 2016 report by the Career Transition Partnership putting the workforce at 3.3 million people by 2017.

The sector is going through a digital transformation like nothing it has ever seen, and retailers are busy seeking out new ways in which to embrace changing consumer spending habits effectively.

While a lot of noise is made at a top-line level about the digital journeys of retail businesses, from a grocer implementing a digital transformation project to a fashion retailer trialling iBeacons, nowhere near as much focus is given to how these changes are impacting the everyday working lives of the store managers and their retail colleagues working across the sector.Woman Shopping In Appliance Store

This is the aim of this guide. In association with REPL Group, Retail Week discovered the impact on store associates at a time when the is pressure to break free from admin, to engage with customers on the shopfloor, to know more, to offer more and to close sales has never been greater.

You can access the full e-Guide here.