Key People - REPL Group

Key People

An experienced and diverse senior team is responsible for the direction and growth of REPL across all its areas of operation.

Some of the key individuals within our team are detailed below. If you do not see the person you are after, or are not sure who to contact in the first instance, please get in touch and we’ll be happy to point you in the right direction!

And if you’re interested in becoming part of the REPL team, then don’t forget to visit our careers page.


Mike Callender

Chairman & President

Mike founded REPL in 2007 with Chris Love.

He is widely experienced across all aspects of the retail process, specialising in business analysis and strategy, team leadership and change management.

Chris Love

Chief Business Development Officer

With nearly 20 years’ experience working in retail and supply chain, Chris has gained broad experience across all retail functions and disciplines, having worked operationally and on many large technology and change projects.

Since starting REPL he has worked with many of the world’s largest retailers, helping deliver transformational projects delivering real and quantifiable benefit. As a recognised expert in the workforce management space he is often called upon to provide best practise insight on these projects.

Cerys Johnson

Chief Executive Officer

With a background across utilities, manufacturing, wholesale and retail environments, Cerys is a qualified accountant with wide-ranging business strategy and change experience. Before joining REPL she worked in enterprise-level roles including head of strategic planning, business change manager and head of retail IT; she also has hands-on experience of implementing workforce management and back office systems.

As Chief Executive Officer, Cerys takes responsibility for the company’s global growth and future direction.

Thomas Quinton

Chief Customer Officer

Thomas is an experienced programme delivery director who has worked for some of the largest companies in the world across industries including retail, oil & gas, charity and banking.

He joined REPL after 11 years at Accenture, and since then has played a key role in establishing REPL as a leading retail consultancy and technology firm. He leads our point of sale, cards acquiring and ecommerce / multichannel business areas.

Bryan Black

Chief Technology Officer

Bryan has over 15 years’ experience in the software industry as lead developer, technical director and chief technology officer, delivering large scale global projects, mission critical applications, and technical architecture across a multitude of platforms. With a background in cutting edge AAA games development, Bryan brings an exciting and innovative approach to technology.

Lorraine Nichols

Chief Finance Officer

As Chief Financial Officer at REPL, Lorraine maintains operational and financial oversight of REPL’s global business.
Having started her career with one of the world’s top four professional advisory groups, Lorraine is a now a senior operations and financial executive and Chartered Accountant, with extensive experience in blue chip corporate and entrepreneurial SMEs in both a consulting and client capacity.

Deon Moodley

Chief Operating Officer (Digital)

Deon is a technology leader with enterprise and start-up experience across the automotive, finance, legal, medical, property and retail sectors. An advocate of agility both in methodology and commercial thinking, coupled with creating highly effective teams has seen him deliver large-scale programmes for technology products and services.

He joined REPL with a track record of delivering to blue chip organisations on a global scale together with M&A activities in the legal and financial services sectors. Deon is an engineer at heart and he has overall responsibility for the delivery of digital products and services.

Zanna Patchett

General Counsel and Company Secretary

As General Counsel and Company Secretary, Zanna oversees all legal, regulatory and compliance matters involving REPL and its subsidiaries and works alongside the Chairman and CEO on REPL’s global growth and acquisition strategy.

Prior to joining REPL, Zanna was a corporate lawyer with over 15 years’ experience with large international law firms in advising companies on mergers and acquisitions and corporate governance, with a particular focus in recent years on fast growth, entrepreneur-led SMEs.

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