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Marks & Spencer Transforms Workforce Scheduling with JDA and Microsoft
Chris Love, Managing Partner for REPL, recently spoke with Bloomberg about a recent engagement strategy whereby Marks & Spencer transforms workforce scheduling for 80,000 colleagues with JDA and Microsoft Teams. M&S selected JDA Workforce Management and JDA gold partner REPL to achieve this, empowering the M&S workforce no matter where they are, to see and swap shifts, review their schedule and make changes as needed.
“In line with M&S’s digital-first strategy, we created development services to integrate JDA Workforce Management with the Microsoft Teams interface to allow shift information to be synced up with Teams in near real-time”
Chris Love, Managing Partner for REPL
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