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Workforce Scheduling and Communications – Are You Covid Ready?


As the UK transitions from lockdown to the new normal, and the government begins to allow retail stores and hospitality venues to open, it’s critical that businesses respond to the guidance on how to open…

Enabling the New Normal: The Importance of Technology for Physical Retail


It’s impossible to escape the impact of the Covid-19 pandemic on both physical and online retail. Different verticals have been impacted in various ways – be it a dramatic and unprecedented surge in demand for…

A New, Stronger Relationship Between Employer and Employee


The Covid-19 pandemic has created the conditions for a radical rethink of the relationship between retailers and their employees. These are the frontline retail workers (FRWs) who – alongside NHS, care home and logistics employees…

Lockdown ends: how retailers approach the challenges of re-opening


Chris Love, managing partner workforce transformation, REPL Group, speaks to Internet Retailing With the UK’s lockdown expected to start being lifted – albeit slowly – in the next few days, retailers across the board need…

Workforce management is key as retailers prepare to open doors


Chris Love, managing partner workforce transformation, REPL Group, comments for Retail Times “With the government due to announce its exit strategy to the current lockdown rules this week, retailers should be anticipating that they soon…

People Power and Technology – Why Culture Is Critical for Retail Tech


The first moon landing was an amazing feat of engineering made possible by the women and men who intimately understood the technology and the theories underpinning it. Footage from the time shows control rooms of…

REPL UK Recognised As Great Place to Work


Last year, REPL’s US business won a Great Place To Work award – officially confirming the high-trust culture the company has worked so hard to build. Now, REPL UK has followed suit with its own…

Can data save the high street?


Mike Callender, Executive Chairman of REPL, recently wrote an article for ITProPortal discussing how high street retailers can make the most of their data including using data for the physical shop floor. “With increasing competition…

REPL Offers Continued Support to Customers and Employees During COVID-19 Outbreak


A message from Mike Callender, Executive Chairman, and Cerys Johnson, CEO, REPL Group In light of the COVID-19 pandemic, we remain committed to supporting our customers, while maintaining the safety and wellbeing of our workforce….

Raising Money for Sports Relief 2020


Here at REPL Group we celebrated Sports relief on Friday 13th. We want to say a big congratulations to all of our team members who cycled the distance of our Warwick office to our Henley-in-Arden…

Successfully Overcoming Cultural Barriers to Retail Tech


Landing a technology project can be difficult at the best of times; conflicting stakeholder views, multiple voices and different priorities all compete for supremacy. Add in a global, multi-national dimension and retail tech projects become…

Celebrating Equality on International Women’s Day 2020


International Women’s Day (IWD) falls on Sunday 8th March. It’s an opportunity to celebrate the social, economic and political achievements of women and marks a call to action for accelerating women’s equality.  In 1911 the…

Optimising Your Fuel Pricing Strategy Through Machine Learning


In a highly competitive and reactive market, setting petrol and diesel prices is an ongoing challenge for fuel retailers. Too high and you’ll drive customers to the competition. Too low and you compromise profit. REPL…

Savvy-shoppers wise up to discounting trend


Mike Callender, Executive Chairman of REPL, recently spoke with 365 Retail about our research into shopping habits and how the discounting trend is having an impact. According to our research with 1000 consumers, 61% of…

Turbocharge Your Existing Workforce Management Software With ADAPT


Is your retail business still using time-consuming spreadsheets to forecast your workforce needs? Do you use a range of workforce management (WFM) tools that rely on accurate forecasts to perform at their best? Do you…

Upcoming Retail Trends for 2020 and Beyond


Mike Callender, Executive Chairman for REPL, recently wrote an article for A1 Retail about the upcoming retail trends for 2020 and beyond. Mike discusses AI & RPA, Personalisation and Headless Commerce. “Artificial intelligence (AI) and…

Your Retail Tech Opportunity Download the Insight You Need to Thrive on the High Street


Technology is revolutionising retail businesses across the world. You know how essential digital transformation is to survival. As global tech consultants, we surveyed CTOs and CIOs from multiple retailers to reveal how they’re keeping up…

‘Short-term discounting isn’t the answer to the high street’s problems’: study


Mike Callender, Executive Chairman of REPL, recently spoke with Internet Retailing about a study we recently conducted showing that short-term discounting isn’t the answer to the high street’s problems. The study found that while 31% wait…