Expert knowledge and experience to deliver transformative digital change
Embrace the digital revolution and meet the demands of staff and customers.
Equip your team with the tools they need to be exceptional and tempt customers in-store with tech that exceeds their online shopping experience.
From established solutions such as click and collect, order hubs and contactless payment to virtual reality mannequins and changing rooms, the possibilities are endless.
These exciting innovations connect people to people and people to information, providing the interaction and knowledge that drives sales.
Schedule with confidence with WFM Connect, REPL’s dynamic workforce mobility app. And connect social, productivity and colleague communication with gloodoo, a unique app that creates a true workforce community.
Deliver for your business
Creating a digital workplace is an essential evolution for your business. When your customers and employees are tech-savvy, you must be too.
The revolution is already here. To protect your profit, don’t get left behind.
We know your challenges: online competition, changing consumer spending habits, pressure to provide better technology and to balance the demands of customers and staff.
In-store digital solutions address these head-on: a multi-channel approach that streamlines your customer proposition. Integrated apps and platforms offer reassuring control and security over all processes and communications.
Deliver for your team
Equipped with the technology they need to offer first-class service, meet targets and achieve job satisfaction, your team will thrive.
Every member of staff will feel empowered to perform. With information at their fingertips to help them make a sale, upsell, check stock and compare products, they’ll have as much knowledge as your website and your most research-savvy customer.
Introduce a Bring Your Own Device system to allow out-of-hours communication and forward planning for all, seamlessly connecting work and personal lives.
Managers can move from back office to shop floor, visible and connected to staff and customers. Tablet in hand, they can review sales and offers, share information and even upskill new recruits at the swipe of a finger.
Deliver for your customers
Digital is now an integral part of the customer journey. They’ll arrive at your store already armed with information, including your competitors’ prices.
Allow them to remain tech-connected and keep your physical store relevant and beneficial on the path to purchase.
Creative customer service is key: informed product advice, in-store ordering hubs, personal help with in-store technology and advice on delivery options are easily achievable.
Exceed their expectations with digitally-optimised sales and service.
Innovate Inspire Deliver
Easy access to important information, in the palm of everyone’s hand.
- Equip employees with empowering tools
- Meet and exceed customer expectations
- Transform the customer experience
- Encourage collaboration
- Simplify upselling and close more sales
- Compete with the online marketplace
- Adopt a multi-channel approach
- Increase operational efficiency