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Highlights and hot topics from RetailEXPO day 1


Whether you attended today or will be along tomorrow, here are the highlights from day one at RetailEXPO 2019. Customer experience is the talk of the town Retailers are focused on how to make stores…

How Retail Can Reap the Rewards of Data Science


Data science is a hot topic. And, as with all hot topics, there’s plenty of disinformation out there. REPL’s CEO, Mike Callender, and Rafik Salama, head of data science, took time out to discuss: the…

Survey Calls for Improved Forecasting Tools for Customer Service


Mike Callender, REPL Executive Chairman recently spoke with the online publication Call Center Scheduling about our recent survey we conducted. You can read the full article by clicking here.

Is Retail Understaffing Solved By AI?


REPL Executive Chairman, Mike Callender recently spoke with WWD about the findings from our recent survey, where we spoke with 1000 consumers and 500 retail workers. You can read the full article by clicking here.

Future Stores Miami Recap


REPL was recently at the Future Stores, Miami conference on February 4th – 6th. Day 1 The conference provided lots of interesting content and presentations, so if you couldn’t make it here’s a quick recap…

An Introduction to Blockchain for Retailers


Data sharing has come a long way since the days of floppy discs. And with the advent of blockchain technology it’s progressing at an even faster pace and in new and intriguing ways. But what…

The Future of Workforce Management


Cloud computing, mobile technology and big data have combined to create exciting advances in workforce management (WFM) software. Improvements that enable retailers to change the way they hire, schedule and support staff. WFM has already…

These 5 Retail Resolutions Will Change Your Business Strategy in 2019


Shifting consumer habits, fast-changing technologies, relentless innovation – the retail landscape is changing. Here’s how you can focus on the strategic needs of your business for the year. U.S. in-store retail sales are expected to grow…

Your Retail Resolutions for 2019


Despite the gloomy predictions, the first half of 2018 was positive for retailers with a 4% year-on-year increase in sales. But with the critical Christmas period now over, it’s time to review who performed and…

UK Retail Technology Firm Invests £1 Million In New Midlands Tech Hub Creating 60 Jobs


Retail IT consulting and technology firm REPL Group has announced the opening of a new office in Warwickshire. The £1 million pound investment will boost employment in the region by creating jobs for 60 new…