The Tech Foundations Every Retailer Needs
The message to retailers is clear: digital transformation is key to future success. As familiar names disappear from the UK high street, the race to keep up with both employee…
REPL Group – Manufacturing Today
Cerys Johnson, CEO of REPL Group, recently spoke to Manufacturing Today to not only highlight the achievements and accolades that REPL has earned, but also to reiterate the company’s innovative culture, ambitions…
The Future of Retail Technology
Retail history is littered with has-been megastars. Those who’ve failed to adapt to changing consumer expectations. Who have failed to invest in technology. And quickly found themselves flagging with no…
Three Key Trends from RetailEXPO
Mike Callender, Executive Chairman of REPL, recently spoke to A1 Retail Magazine about the three key trends from this year’s RetailEXPO detailing augmented reality in-store, helping employees perform better and…
Preparing for a Christmas of Retailer’s Dreams
Christmas is always a critical time for retailers as the entire nation opens their wallets to spend, spend, spend. At least that’s what businesses are hoping for. However, spending increases…
Is retail cashing out on PoS?
Chris Griffiths, Managing Partner – Customer Experience and Enterprise Systems recently spoke with Retail Sector about the new Sainsburys till free store. You can read the full article by clicking…
The Tech Trends You Need to Know in 2019 and Beyond
2018 saw the continued development of new technology at breakneck speed. With so much going on, retail technology decision makers need to keep one eye on the latest tech trends….
REPL and BP Win at the RITA’s
REPL Group and BP were recently announced winners of the Innovation Award for Best Use of New Technologies at the Real IT Awards (RITA) 2019. The award was achieved for…
Highlights and hot topics from RetailEXPO day 1
Whether you attended today or will be along tomorrow, here are the highlights from day one at RetailEXPO 2019. Customer experience is the talk of the town Retailers are focused…
Future Stores Miami Recap
REPL was recently at the Future Stores, Miami conference on February 4th – 6th. Day 1 The conference provided lots of interesting content and presentations, so if you couldn’t make…
These 5 Retail Resolutions Will Change Your Business Strategy in 2019
Shifting consumer habits, fast-changing technologies, relentless innovation – the retail landscape is changing. Here’s how you can focus on the strategic needs of your business for the year. U.S. in-store…
The Future of Customer Service: What Does it Look Like?
Predictions about the future of customer service paint a bleak picture for the human race: 85% of customer service interactions will take place using technology. 80% of companies already use…
Main Street Heroes: Five Retail Tech Trends To Watch
The reinvention of in-store retail is underway. To stay competitive on the cut-throat high street, there’s no room for complacency. Proactively embracing tech to exceed customer and employee expectations is…
Retailers held back by outdated and rigid “digital set up” – and staff hate it
Online publication Internet Retailing recently spoke with REPL Executive Chairman, Mike Callender, about the recent study conducted by REPL Group. To read more on the article and about the study…
How to Plan for Exceptional Performance this Holiday Season
There’s no rest for retailers in the run-up to the Holidays. As competition crescendos, both on the high street and online, preparing for the busiest period of the year has…
How MuleSoft Helps You Build On Legacy
Legacy. It’s a challenge faced by many retailers. Especially companies that have gone through ongoing outsourcing-insourcing-outsourcing cycles. Large, complex and often poorly understood systems, they are the lifeblood of the…
Workforce Management Market to Grow by $2.88 Billion
Many organizations are implementing workforce management (WFM) solutions to upgrade and improve their solutions. According to research undertaken by market research firm, Market and Markets; the global workforce management market…
Virgin Media Implement Workforce Management Solution
Virgin Media wanted to implement a Workforce Management Solution (WFM) and decided upon implementing a solution using the JDA WFM Software. Virgin Media plc is a British company which provides…
How Global Trends Are Affecting the Retail Technology of the Future
Technology and retail operations have been going hand in hand for years, and nowadays retailers work around the clock to navigate a digital world that is increasingly evolving, while tech-savvy…
Technology lessons from the (retail) front-line
No job is easy – well, none that I have yet come across – but I think those in the tertiary sector (AKA the service sector) are by far the…