News and Insights
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REPL Supports Retailers in Getting Ready to Reopen with Complimentary WFM Review
Mike Callender, Executive Chairman for REPL Group, recently spoke with A1 Retail on how REPL is offering retailers a complimentary WFM review of their scheduling and communications processes to ensure they meet government guidelines for the…
Enabling the New Normal: Creating New Customer Journeys
How customers respond to the new normal will be carefully monitored by the retail sector. Early indications from countries where lockdown conditions are gradually lifting and stores reopening show promise. Markets like Germany and Australia…
REPL Helped Dunelm Successfully Deliver
The Client Dunelm is the UK’s leading soft furnishing and homeware retailer operating 172 stores across the UK and employing 7,000 people. The retailer places a focus on quality, style, value and making customers’ lives…
Everything You Need To Know About NRF 2020
If you couldn’t make the event, or you did attend and need a recap, this article is for you. Here, we highlight the best bits of the NRF 2020 big event and reveal the hot retail technology topics everyone was talking about.
Marks & Spencer Transforms Workforce Scheduling with JDA and Microsoft
Chris Love, Managing Partner for REPL, recently spoke with Bloomberg about a recent engagement strategy whereby Marks & Spencer transforms workforce scheduling for 80,000 colleagues with BlueYonder (formally JDA) and Microsoft Teams. M&S selected BlueYonder…
M&S transforms workforce scheduling for 80,000 colleagues
Chris Love, Managing Partner for REPL, recently spoke with Retail Times about our recent collaboration with JDA and Microsoft Teams to implement a solution for M&S. To simplify its in-store operations, M&S needed to combine…
Customer Experience is King. Long Live the King.
The importance of customer experience has long been recognised in retail. Informed consumers seek balance between immediate satisfaction and compelling experiences with brands and products. This dichotomy will only continue, embellished by an increasing pace…
Accelerate Your Digital Transformation with REPL At NRF 2020
You’re committed to transforming your retail business. You’re focused on delivering speed, convenience, hyper-personalization and slick integration. But when it comes to selecting your perfect tech consultancy partner, the choice can be overwhelming. Do you…
The Latest Retail Technology Trends In the UK and US
Similar cultures. The same language. Two sides of the same ocean. The US and UK seem to have a lot in common. But is this true when it comes to retail technology trends? Jon Hughes…
The State of Retail: How to Embrace Tech and Buck the Store Closures Trend
Latest figures reveal that 9,271 US stores have closed since the start of 2019. Only 4,341 have opened. Figures that compare starkly to the 5,854 stores which shut down in 2018. But while major names…