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Marks & Spencer Transforms Workforce Scheduling with JDA and Microsoft


Chris Love, Managing Partner for REPL, recently spoke with Bloomberg about a recent engagement strategy whereby Marks & Spencer transforms workforce scheduling for 80,000 colleagues with JDA and Microsoft Teams. M&S selected JDA Workforce Management…

M&S transforms workforce scheduling for 80,000 colleagues


Chris Love, Managing Partner for REPL, recently spoke with Retail Times about our recent collaboration with JDA and Microsoft Teams to implement a solution for M&S. To simplify its in-store operations, M&S needed to combine…

Customer Experience is King. Long Live the King.


The importance of customer experience has long been recognised in retail. Informed consumers seek balance between immediate satisfaction and compelling experiences with brands and products. This dichotomy will only continue, embellished by an increasing pace…

Accelerate Your Digital Transformation with REPL At NRF 2020


You’re committed to transforming your retail business. You’re focused on delivering speed, convenience, hyper-personalization and slick integration. But when it comes to selecting your perfect tech consultancy partner, the choice can be overwhelming. Do you…

The Latest Retail Technology Trends In the UK and US


Similar cultures. The same language. Two sides of the same ocean. The US and UK seem to have a lot in common. But is this true when it comes to retail technology trends? Jon Hughes…

The State of Retail: How to Embrace Tech and Buck the Store Closures Trend


Latest figures reveal that 9,271 US  stores have closed since the start of 2019. Only 4,341 have opened.  Figures that compare starkly to the 5,854 stores which shut down in 2018.  But while major names…

Future of Retail


Mike Callender, Executive Chairman for REPL, recently spoke with Raconteur about the future of retail and whether he thinks voice payments are all hype or not. “Amazon and other major retailers in the UK, for…

Fuel Retail: The Future


Fuel retail is evolving. With a UK ban on sales of new petrol and diesel cars set for 2040, its days of relying on fossil fuels are numbered.  The future will see different types of…

REPL Connect BP Employees to Future-Proofed Tech


In the highly competitive fuel market, leading retailer BP needed to overhaul outdated technology that was compromising customer service and employee morale. REPL came on board as their strategic partner, owning the end-to-end delivery of a…

The Tech Foundations Every Retailer Needs


The message to retailers is clear: digital transformation is key to future success. As familiar names disappear from the UK high street, the race to keep up with both employee and consumer demands has never…