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How To Harvest Your Data Goldmine For A Bumper 2019


Black Friday: the day of dramatic demand. black Friday and cyber Monday Beyond the big day to Cyber Monday and onwards to Christmas, shop floors and warehouses need to be suitably stocked to meet and…

The Future of Customer Service: What Does it Look Like?


Predictions about the future of customer service paint a bleak picture for the human race: 85% of customer service interactions will take place using technology. 80% of companies already use or want to use chatbots…

High Street Heroes: Five Retail Tech Trends To Watch


The reinvention of in-store retail is underway. To stay competitive on the cut-throat high street, there’s no room for complacency. Proactively embracing tech to exceed customer and employee expectations is no longer just a nice-to-have,…

How U.S. Retailers can Prepare for Stock Surges


Mike Callender, REPL Executive Chairman recently spoke with online magazine publication Dealerscope about how U.S. reatilers can prepare for stock surges. You can read the full article by clicking here.