News and Insights

INNOVATE. INSPIRE. DELIVER.

Recent Posts

Date

Boosting the manager / employee relationship for ultimate employee engagement


When employees are engaged, they’ve got a lot to offer. Not only are they more productive, but Gallup has found they are also 21% more profitable and demonstrate 24%-59% less turnover. And with the cost…

Enabling the New Normal: Greater Flexibility Around Staff Deployment


The Covid-19 pandemic has put flexible working at the forefront of the government’s economic response across the globe. The “work at home if possible” mantra of the UK government has obvious limitations for front-line retail…

Enabling the New Normal: Creating New Customer Journeys


How customers respond to the new normal will be carefully monitored by the retail sector. Early indications from countries where lockdown conditions are gradually lifting and stores reopening show promise. Markets like Germany and Australia…

Enabling the New Normal: A New Approach to Stock Management


Retailers have long sought a flexible supply chain to enable responsiveness to uncertain time frames, ensure effective management of supply and demand and make inventory work harder.  The best example of this during the Covid-19…

People Power and Technology – Why Culture Is Critical for Retail Tech


The first moon landing was an amazing feat of engineering made possible by the women and men who intimately understood the technology and the theories underpinning it. Footage from the time shows control rooms of…

Successfully Overcoming Cultural Barriers to Retail Tech


Landing a technology project can be difficult at the best of times; conflicting stakeholder views, multiple voices and different priorities all compete for supremacy. Add in a global, multi-national dimension and retail tech projects become…

Celebrating Equality on International Women’s Day 2020


International Women’s Day (IWD) falls on Sunday 8th March. It’s an opportunity to celebrate the social, economic and political achievements of women and marks a call to action for accelerating women’s equality.  In 1911 the…

Optimising Your Fuel Pricing Strategy Through Machine Learning


In a highly competitive and reactive market, setting petrol and diesel prices is an ongoing challenge for fuel retailers. Too high and you’ll drive customers to the competition. Too low and you compromise profit. REPL…

Turbocharge Your Existing Workforce Management Software With ADAPT


Is your retail business still using time-consuming spreadsheets to forecast your workforce needs? Do you use a range of workforce management (WFM) tools that rely on accurate forecasts to perform at their best? Do you…

Your Retail Tech Opportunity Download the Insight You Need to Thrive in the Digital World


Technology is revolutionizing retail businesses across the world. You know how essential digital transformation is for survival. As global tech consultants, we surveyed CTOs and CIOs from multiple retailers to reveal how they’re keeping up…

Everything You Need To Know About NRF 2020


If you couldn’t make the event, or you did attend and need a recap, this article is for you. Here, we highlight the best bits of the NRF 2020 big event and reveal the hot retail technology topics everyone was talking about.

Workforce Transformation – A Force For Good, For All


Right person, right place, right time. How many times have you heard that said when it comes to managing your workforce? However, this approach has become commonplace and therefore less competitive. And, due to a…

Customer Experience is King. Long Live the King.


The importance of customer experience has long been recognised in retail. Informed consumers seek balance between immediate satisfaction and compelling experiences with brands and products. This dichotomy will only continue, embellished by an increasing pace…

Accelerate Your Digital Transformation with REPL At NRF 2020


You’re committed to transforming your retail business. You’re focused on delivering speed, convenience, hyper-personalization and slick integration. But when it comes to selecting your perfect tech consultancy partner, the choice can be overwhelming. Do you…

The Latest Retail Technology Trends In the UK and US


Similar cultures. The same language. Two sides of the same ocean. The US and UK seem to have a lot in common. But is this true when it comes to retail technology trends? Jon Hughes…

The State of Retail: How to Embrace Tech and Buck the Store Closures Trend


Latest figures reveal that 9,271 US  stores have closed since the start of 2019. Only 4,341 have opened.  Figures that compare starkly to the 5,854 stores which shut down in 2018.  But while major names…

Introducing the IFSF API Standards Simulator


The fuel retail industry is entering a period of significant disruption. By 2035, the sale of new petrol and diesel cars will be banned in the UK. Over the next few decades, the shift towards…

The Rise of the Robots – Why Automated Software Testing Makes Business Sense


Your warehouse management system, POS and card payment devices are the beating heart of your retail business. Incorrect data that blocks the flow of information, goods and money isn’t good for any business. Key to…