Many organizations are implementing workforce management (WFM) solutions to upgrade and improve their solutions.
According to research undertaken by market research firm, Market and Markets; the global workforce management market is estimated to grow from $4.49 billion in 2016 to $7.37 billion by 2021, at a compound annual growth rate (CAGR) of 10.4%.
Why are workforce management solutions so vital to organizations nowadays?
WFM brings several benefits including:
• Reduction in overtime costs
• Optimum staff levels
• Improvement in productivity and employee satisfaction
• Enhancing the customer experience
A growing number of companies are looking to optimize their workforce outcome, which has resulted in the increased demand for performance, management and workforce analytics solutions.
With the changing landscape of social media and the increased usage of mobile devices, the WFM market is currently undergoing a significant transition. Organizations have embraced the changing market and are looking to utilize the increasingly popular WFM solution to meet those changes head on.
So why choose REPL as your WFM solution providers? We hold a decade of experience in providing over 50 customers with WFM solutions and have the skills and expertise required to ensure we understand your requirements fully, allowing us to introduce a tailor-made solution for your business. REPL will work with you from the outset, throughout the implementation stage and thereafter in order to support you fully.