Cerys Johnson gives advice as retail employment falls

Cerys Johnson, CEO of REPL, recently spoke with Internet Retailing about the research by BRC that shows retail employment falls by 85,000 in three years. She gives insights into how retailers can overcome this problem by reducing overstaffing during quiet shifts, which is contributing to unnecessary expenditure and resulting in redundancies.

Although it may look like the high street is dying, in fact it’s just changing.

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Retail Employment Falls