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The Future of Retail in a Post-Pandemic World


The Covid-19 pandemic has polarised retail. While supermarkets and major online retailers have never had it so good, many other businesses face crippling closures and an uncertain future. With enormous social change comes big shifts…

Easy Cost Cuttings in Your Warehouse


The warehouse industry faces a plethora of costly challenges. But what if controlling the biggest cost of all – labour – could boost the bottom line in more ways than one? That’s where workforce management…

The Warehouse Challenges Threatening Your Bottom Line – And How to Beat Them


Rising business rates. Fluctuating currency value. Wavering consumer spending. These are just some of the cost pressures facing businesses. As a result, executives are seeking savings from every element of the supply chain including warehouses…

Why Employee Experience Is Key to Optimising Your Warehouse Operations


With happy employees equaling happy customers, it’s no surprise that retailers have focused their workforce management efforts on customer-facing staff. But as more revenue moves online, effectively managing your warehouse and distribution centre (DC) workforce…

Balancing Convenience and Sustainability in Retail Supply Chains


Once a major point of difference, sustainability is now a retail watchword. Thanks to increasing public interest in environmental issues, retailers have been prompted to place ethical and environmental concerns above shareholder returns.   As a…

The message and mechanics of engaging employees post pandemic


When rules around facemasks are fluctuating faster than a flimsy fitting room curtain, retail leaders need a concise and consistent approach to communicating change.   It’s not just facemask policy that’s in flux of course. As we…

Accelerate Your Digital Transformation


During these unprecedented times, retail faces challenges it must meet more accurately and rapidly than ever before. At REPL we have everything you need to reimagine the way you do business.   From legacy systems that…

Beyond Covid-19 – Optimising Warehouses and Dark Stores for the New Normal


Warehouses and dark stores are set to play an increasingly important role in the acceleration of online shopping and more agile distribution and manufacturing. To capitalise on this shift, businesses must closely link employee numbers…

Boosting the manager / employee relationship for ultimate employee engagement


When employees are engaged, they’ve got a lot to offer. Not only are they more productive, but Gallup has found they are also 21% more profitable and demonstrate 24%-59% less turnover. And with the cost…

Enabling the New Normal: A New Approach to Stock Management


Retailers have long sought a flexible supply chain to enable responsiveness to uncertain time frames, ensure effective management of supply and demand and make inventory work harder.  The best example of this during the Covid-19…

Enabling the New Normal: Greater Flexibility Around Staff Deployment


The Covid-19 pandemic has put flexible working at the forefront of the government’s economic response across the globe. The “work at home if possible” mantra of the UK government has obvious limitations for front-line retail…

Enabling the New Normal: Creating New Customer Journeys


How customers respond to the new normal will be carefully monitored by the retail sector. Early indications from countries where lockdown conditions are gradually lifting and stores reopening show promise. Markets like Germany and Australia…

Workforce Scheduling and Communications – Are You Covid Ready?


As the UK transitions from lockdown to the new normal, and the government begins to allow retail stores and hospitality venues to open, it’s critical that businesses respond to the guidance on how to open…

Enabling the New Normal: The Importance of Technology for Physical Retail


It’s impossible to escape the impact of the Covid-19 pandemic on both physical and online retail. Different verticals have been impacted in various ways – be it a dramatic and unprecedented surge in demand for…

A New, Stronger Relationship Between Employer and Employee


The Covid-19 pandemic has created the conditions for a radical rethink of the relationship between retailers and their employees. These are the frontline retail workers (FRWs) who – alongside NHS, care home and logistics employees…

People Power and Technology – Why Culture Is Critical for Retail Tech


The first moon landing was an amazing feat of engineering made possible by the women and men who intimately understood the technology and the theories underpinning it. Footage from the time shows control rooms of…

Successfully Overcoming Cultural Barriers to Retail Tech


Landing a technology project can be difficult at the best of times; conflicting stakeholder views, multiple voices and different priorities all compete for supremacy. Add in a global, multi-national dimension and retail tech projects become…

Celebrating Equality on International Women’s Day 2020


International Women’s Day (IWD) falls on Sunday 8th March. It’s an opportunity to celebrate the social, economic and political achievements of women and marks a call to action for accelerating women’s equality.  In 1911 the…